Voice of the Customer

Yay or Nay? We’re all ears. Give us feedback, Splunk is on it.

My Programs

You and your opinion are important to Splunk. We’d love to get your feedback! See below for opportunities to provide your feedback, either via survey or other product specific programs.

Check out Splunk software release phases to learn more about our product lifecycle and see definitions of preview, general availability and retired software.

Splunk General Feedback

Splunk General Feedback

This is your opportunity to provide feedback to us on the way we engage on feedback opportunities about your overall Splunk experience. Your feedback helps us to improve your experience. Please provide your feedback and know, we are on it!

Splunk General Feedback

Share your feedback on giving Splunk your feedback.

BEST FOR

Customers who want to shape their feedback experience to suit their preferences and improve their ability to share insights effectively.

Splunk Ideas

Splunk Ideas

Splunk Ideas is our platform that gives customers a voice to help Splunk make data driven decisions and shape Splunk’s products and services. The platform allows anyone in the Splunk Community to submit, vote and comment on enhancement requests (Ideas) and be involved in the product development process of these features.

Splunk Ideas

Submit, vote, and comment on enhancement requests (Ideas).

BEST FOR

All Splunk Customers interested in providing feedback on our existing products and services.

Customer Advisory Board

Customer Advisory Board

As a member of Splunk's Product Advisory Boards, you will have the opportunity to provide feedback that will shape the development of Splunk products. Meeting agendas will include product demos, roadmap discussions, user discovery sessions and more.

Splunk Customer Advisory Boards

Influence the Splunk product roadmap by joining our customer advisory boards (CABs).

BEST FOR

Technical user/practitioner level individuals who can provide candid feedback about any of Splunk’s products

Betas/Previews

Betas/Previews

Get access to early-stage products and features! Test Splunk's latest technologies and share your experiences in feedback sessions with our Product Management and Engineering teams. If you meet the requirements, click "Access Now" to start testing and providing feedback. Please note that participation is limited for some programs. Click "Apply Now" and we will contact you if you're accepted and as space allows.

Workload Management cgroups v2 Testing

BEST FOR

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SPL2 Public Beta for Application Development

Introducing... SPL2 in Splunk Enterprise! Build applications using SPL2 by shipping SPL2 module files to power advanced analytics and data transformation, and run SPL2 searches to save as dashboards and reports / alerts. Developers can author SPL2 modules in the Splunk Extension for Visual Studio Code using capabilities such as views, imports/exports, native JSON handling, custom commands and eval functions, lambda expressions, and more to make applications more powerful than ever before.

BEST FOR

App developers and Splunk partners who want to uplevel their existing apps, or create new, next-generation apps; and Splunk admins or developers familiar with app topology, who want to create custom in-house apps to granularly control use case segmentation or data access.

Splunk AI Assistant (Cloud Version)

The newest version of the Splunk AI Assistant (preview) harnesses the power of GPUs to bring you an even better experience searching your data in plain English. Write a prompt of what you want to search in plain English, and the Splunk AI Assistant translates the request into Splunk Search Processing Language (SPL) that you can execute or build on, all within a familiar Splunk interface. The Splunk AI Assistant also explains SPL with a summary and a detailed breakdown of the search.

BEST FOR

Cloud customers in US-East who seek an in-product chat experience to better secure data rather than use a 3rd-party service. This application is great for existing users who are not SPL experts, users new to Splunk and existing users who want to onboard new team members onto Splunk.

Splunk AI Assistant First Generation (Search Head Version)

Allows users to write english prompts to output SPL queries; reduces the learning curve to benefit from the power of SPL. Cloud users in US-EAST should consider our newest release, Spunk AI Assistant (Cloud Version).

BEST FOR

Users starting out with Splunk. Users who know SPL but want to write complex SPL queries without spending too much time in docs or trial and error

High Scale Event Analytics in Splunk ITSI

High Scale Event Analytics supports the processing of 100K notable events/min and enhances the robustness of the rules engine by replacing the indexed real-time search with a queue based approach. With this improvement, customers should experience better performance of the rules engine, including reduced restarts, backfill processes, problems during rolling restarts, and an overall improvement to the end-to-end latency for notable events to episode generation.

BEST FOR

Existing Splunk ITSI customer on 4.19; Existing user of Event Analytics; ITSI Admin familiar with the Event Analytics Rules Engine

High Scale Adaptive Thresholding in Splunk ITSI

For customers looking to scale the number of KPIs monitored by adaptive thresholds in ITSI, this feature helps optimize the nightly rebaselining process to work on a large number of KPIs (~100K) with dynamic batching of the thresholding jobs.

BEST FOR

Splunk ITSI customer on version 4.19; Existing user of adaptive thresholding

Simplified 3rd Party Alert Onboarding for Splunk ITSI

The Content Pack for Monitoring and Alerting comes with out of the box grouping policies to help customers quickly get started with Event Analytics in ITSI to aggregate alerts and reduce noise. With our simplified, UI-based approach, customers can easily normalize and map alerts from 3rd party sources to ITSI expected fields for faster time-to-value.

BEST FOR

Existing Splunk ITSI customer on version 4.19; Interested in getting started with or already using ITSI Event Analytics to reduce alert noise from 3rd party monitoring tools

KPI Drift Detection in Splunk ITSI

KPI drift detection enables customers to identify anomalous KPIs that have been slowly changing over long periods of time or ones that have suddenly changed in behavior. These detections can help customers proactively identify problematic trends and mitigate them before issues arise, or changed KPIs that need updated thresholds to maintain monitoring accuracy.

BEST FOR

Splunk IT Service Intelligence customer on Version 4.19; ITSI Admin with permissions to enable preview

Entity-level Adaptive Thresholding in Splunk ITSI

Introducing the ability for customers to dynamically threshold individual entities without the need for manual configuration. With ML assistance, each entity time series will be individually analyzed and baselined.

BEST FOR

Existing Splunk ITSI customer on ITSI v4.19; Administrator with permission to update KPI thresholds

Splunk AI Assistant for Observability Cloud

Use natural language to find and fix issues fast! Splunk AI Assistant for Observability Cloud is a helping chatbot for troubleshooting and surfacing insights about applications and infrastructure.

BEST FOR

customer who uses APM or IM and deployed to the us0/us1 o11y cloud realm.

Real Time Metrics Views in Splunk Cloud Dashboards

Customers will now have the ability to leverage their Observability Cloud real-time metrics in Splunk Cloud Dashboard Studio dashboards

BEST FOR

Users who are familiar with Splunk Cloud dashboarding and the broader platform

Splunk Cloud on Azure

Splunk Cloud Platform, Enterprise Security, and IT Service Intelligence - are now natively hosted on Microsoft Azure, allowing customers to be closer to their data

BEST FOR

Customers with a significant Azure footprint

Splunk Enterprise 9.3 Beta Program

We are pleased to announce the availability of Splunk Enterprise 9.3 Beta. We welcome interested users to apply to this exciting beta program and give feedback directly to Product & Engineering!

BEST FOR

All customers, partners, developers and users are eligible to apply.

Splunk Cloud OTLP Log Ingestion

Splunk Cloud simplifies your logs, metrics and traces onboarding by allowing you to use a single OpenTelemetry collector to collect all data types through OTLP protocol.

BEST FOR

Splunk Cloud customers who wish to onboard logs through OTLP protocol.

Splunk Ingest Processor

Splunk Ingest Processor is a new capability on Splunk Cloud Platform that provides customers with pre-processing and data transformation capabilities - filter, mask, transform and route - after data ingest to Splunk platform and before indexing. The value to customers - further refinement in data management supports granularity in data tiering and cost optimization.

BEST FOR

Splunk Cloud Customers (with Victoria experience) in US East region